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Privacy Policy

Effective Date: 12th April, 2026

"We", "Our", or "Us" refers to the developers of the ATC KE app. This enterprise application is designed strictly to assist Air Traffic Controllers in managing operational workflows and schedules efficiently. This privacy policy outlines how we handle information within our ecosystem.

1. Collection and Use of Information

To provide a streamlined operational experience, the ATC KE app processes specific information provided directly by the user. This data is stored securely using industry-standard encryption and is used exclusively within the app to support your daily ATC functions.

  • Identity & Profile: User-provided names, email addresses, and profile images are utilized for personalized dashboarding, account management, and secure identification.
  • Operational Records: Information including logbook entries, dynamic shift scheduling (including specific shift start/end times and categorizations for standard days off versus official leave), roster assignments, and equipment status reports.
  • Compliance Tracking: Digital tracking of Medical, English Proficiency, and Competency certificate dates to facilitate automated expiry notifications.

2. Data Security and Sharing

All information is transmitted securely via TLS encryption and stored in secure Firebase environments. We do not share, sell, or rent your data to any third parties, nor do we use it for any purpose outside of core app functionality and operational requirements.

3. Location Data Usage

The app requests access to location services exclusively for the Shift Handover feature to validate physical proximity between users. This location data is processed locally and ephemerally for immediate validation; it is not stored permanently on our servers or shared externally.

4. Data Storage and Access

Operational data is used solely to enhance system efficiency, validate shift parameters, and maintain safety standards. Access to this data is restricted strictly to authorized personnel within the operational system.

5. Account and Data Deletion

In compliance with data protection standards, ATC KE provides a transparent and straightforward process for you to request the permanent deletion of your user account and associated personal data.

How to Request Deletion:
  1. Click the "Delete Account" button located in the side menu on this page (or below the Contact Us form on mobile devices).
  2. Enter the email address registered to your ATC KE account.
  3. Read the deletion terms, check the confirmation box, and click "Submit Deletion Request".
Data That Will Be Deleted:

Upon the expiration of the retention period, the following personal data housed in your Cloud Firestore User Profile and Cloud Storage will be permanently destroyed:

  • Personal Identifiers: Name, Email Address, Date of Birth, Age, Gender, and your uploaded Profile Photos.
  • Professional Details: Designation, Unit ID, and specific dates related to Medical, English, SAT, and Proficiency compliance checks.
  • Technical Data: Firebase Cloud Messaging (FCM) Tokens and Active Device identifiers.
Data That Will Be Retained:

Due to strict aviation regulatory and safety compliance standards, certain operational enterprise records you generated during your tenure (such as Shift Allocations, Handover Watch logs, Runway Inspections, and Incident Reports) must be retained. However, upon account deletion, these records will be permanently anonymized—stripping all personally identifiable markers linking them to your profile.

Retention Period & Cancellation:

Once requested, your account enters a 14-day deletion countdown. During this retention period, your account access will be suspended but your data is preserved. If you change your mind within this 14-day window, you can cancel the deletion process by sending us a message through the Contact Us form. After 14 days, the deletion of your personal data is executed and becomes irreversible.

6. Children's Privacy

ATC KE is an enterprise tool intended strictly for working professionals. It is not intended for children under the age of 13, and we do not knowingly collect personal data from anyone under this age.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect structural updates or regulatory changes. Any modifications will be updated here immediately.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us using the form below:

Account Deletion

If you wish to permanently delete your account and all associated operational data, you can submit a secure request here. Your account will be deleted in 14 days.

Delete Account

This action will submit a request to permanently delete your ATC KE account.

  • Deleted: Profile details, name, email, DOB, profile photos, and certification dates.
  • Retained: Operational logs (Handovers, Incidents) are anonymized for aviation compliance.
  • Timeline: Account is permanently wiped after a 14-day grace period.